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Consumer Banking - BNK603 - VU Video Lectures
557 Views
Five Forces of Competitive Position, Business Model, Customer Interface, Core Strategy. Value Network, A Global CEO Study, IBM Global CEO Survey 2006.
449 Views
Profit Boosters, Competitors Lock-Out, Strategic Flexibility, Bank Business and Operating
Model Dynamics, Bank Business Model, Bank Operating Model.
388 Views
Bank Business & Operating Model, Change in Financial Performance, Core verses Non-Core,
Complexities of Transformational Programs, Non-Financial Companies threat to Banks.
473 Views
Consumer, Consumer Rights & Protection, Who is a Consumer?, What are Consumer Responsibilities?, Why Consumer Protection?, Sectoral Challenges Facing Citizen-Consumers in Pakistan, Policy Challenges Facing Consumers in Pakistan, Consumer Financial Protection Agency (CFPA) of USA, CFPA, Official Website.
458 Views
Key Issues In Consumer Banking, Challenges to Retail Banking in Pakistan, Operational Excellence in Banking, Price Bundling.
433 Views
Emerging Issues In Retail Banking, Technology Issues, Organizational Alignment, New Segmentation Approaches to Drive Product Innovation, New Approaches to Segmentation, Aligning the Organization with a Robust Segmentation Strategy.
397 Views
Structure Of Bank Credit Risk, Client Pyramid, Double-Loop Learning Matrix.
455 Views
Structure Of Bank Credit Risk, Client Acceptance and Anti-Money Laundering Policy, Recognition and Reporting of Suspicion, Bank’s Policy on Politically Exposed Persons (PEPs) Policy Rationale, Money Laundering and Terrorist Financing.
427 Views
Sbp Financial Stability Report 2007- 08, Factors responsible for the widespread popularity of consumer finance, Consumer Finance In Pakistan, A Food For Thought.
495 Views
Costing /Pricing Of Cb Products, Major Issues and Challenges, Future Outlook, Financial Position of the Household Sector, Personal Deposits, Investments in Equity Market, Investments in NSS, Regulatory Framework for Consumer Financing.
444 Views
Minimum Requirements For Consumer Financing, Pre-Operations, Regulation R-1
Facilities To Related Persons, Utilization of Clean Loans for Initial Public Offerings IPOs, Regulation R-2 Limit On Exposure Against Total Consumer Financing, Regulation R-3
Total Financing Facilities To Be Commensurate With The Income, Regulation R- 4
General Reserve Against Consumer Finance, Regulation R-5 Bar On Transfer Of Facilities From One Category To Another To Avoid Classification, Regulation R-6 Margin Requirements.
424 Views
Bank Schedule Of Charges, Guidelines for Standardization of ATM Operations, Guidelines for Dealing with Customer Complaints, What is a Grievance?, On line Credit Information Bureau (e-CIB), Redress Mechanisms for Consumer Complaints, Banking Courts for Recovery of Loans, The Payment Systems and Electronic Fund Transfers Act, 2007.
397 Views
Consumer Rights Commission of Pakistan, Pakistan Consumer Banking Landscape, High Interest Rate Spread, Variable Interest Rate, Increasing Inflationary Impact, Deteriorating Quality of Services, Unsolicited Financing, Lack of Consumer Education, Poor Information Disclosure Practices, Loosing Competitiveness in International Trade, Intimidating Recovery Practices, Weaknesses in Regulatory Framework.
485 Views
The Association Of Banks In Singapore, Complaints - Dispute Resolution Process, The Geography of Trust, Consulting and Professional-Service Firms.
415 Views
Growth Strategy In Retail Banking Structured Relationship Approach, Beyond “Product Push”, A Structured Approach, Five levels of maturity in the relationship approach.
361 Views
Growth Strategy In Retail Banking Structured Relationship Approach, Client Understanding and Segmentation, Product and Service Offerings, Organization Structure, Ways of Working, How to pinpoint your problem.
405 Views
Adapting tools to a relationship approach, A Multi-Channel Customer Experience, Alignment with a relationship approach, Benefits tracking through internal benchmarking, Growth Agenda in Financial Services Industry.
538 Views
Growth Agenda In Financial Industry, Six imperatives for the growth-orientated institution, Customers Come First, Invest time in careful planning and communication of strategies, Be realistic about where and how you want to grow, Get close to the customer, Use technology appropriately, Innovate in areas of strength.
383 Views
Capturing Consumer Finance Opportunities In Emerging Markets, Sizing Up the Market, Where’s the Catch, Assembling the Right Lending Capabilities, Economic Decoupling, Emerging Markets Are Not Borrowed Up To The Hilt, Markets Are Cheap Relative To Developed Markets, An Alternate View on Financial Innovation.
388 Views
The Next 4 Billion Market Size & Business Strategy At The Base Of The Pyramid An Ifc/World Resources Institute Report (2007), A BOP Portrait, Some Additional Comments on BOP by World Economic Forum, Where does the BOP live.
375 Views
Market-Based Approach For Poverty Reduction, Growing Interest, Growing Success in BOP Markets, Moving towards a more hospitable environment for business, What BOP markets look like, BOP business strategies that work, New Perspectives --- Challenging Deep-Seated Beliefs, Affording Access Rather than Ownership, Monetizing Hidden Assets, Bridging the Gap in Public Goods through Private Enterprise, Scaling Out versus Scaling Up, Governing through Influence Rather than Authority.
429 Views
Financial Services Market Within Bop, The changing banking landscape, Technology as a driver, Remittances as a new tool for promoting growth.
413 Views
Reflection Time!, Bop Market New Approaches & Design Principles For Success (World Economic Forum Report), Create Life-enhancing Offerings, Tailor Products To Address Local Constraints And Emphasize Quality, Reconfigure the Product Supply Chain.
375 Views
Reflection Time, Educate through Marketing and Communication, Educate about product benefits, Aim for trust and identity in branding, Collaborate To Form Nontraditional Partnerships, Partner With Communities Rather Than Individuals, Create Incentives That Encourage Self-Governance, Share Capabilities And Knowledge, Unshackle the Organization to Help New Business Models Succeed, The Next Billion Banking Consumers. Laying the Groundwork.
438 Views
ERM: Development & Implementation Of “Integrated Approaches To Measure And
Manage Risks Across The Enterprise.
423 Views
Sources For KRI’s, Ten Key Characteristics Of Effective Kris, ERM Reporting, CIBC, JP Morgan Chase.
395 Views
A Structured Approach To Establishing A Risk Appetite Statement.
403 Views
ERM At Asian Banks From Challenges To Strategies A Study By Asia Risk Management
Institute (ARMI).
422 Views
Hire A Risk Expert, Establish A Training And Certification Program, Increase Compensation Of Risk Personnel, Conduct Industry Benchmarking Exercises, Set The Tone At The Top, Develop The Business Case, Revise Performance Measurement And Incentives.
385 Views
Service Management Breaking The Trade-Off Between Efficiency And Service.
370 Views
The Offering, Its Funding Mechanism, The Employee Management System, The Customer Management System.
325 Views
Moments Of Trith In Retail Banking……Managing Customer Interations To Enhance
Loyalty, Satisfaction & Share Of The Wallet.
389 Views
Product Features And Eligibility Criteria, Home Renovation Policy.
359 Views
Global Perspective On Managing Mortgage Profitability Retail Banks At A Crossrad In 2009 Principal Findings.
393 Views
SBP Operational Guidleins For Credit Cards Business In Pakistan.
348 Views
Evolving Models Of RB Distribution Capitalizing On Changes In Channel Usage.
373 Views
Fit, Focused And Ready To Fight How Banks Can Get In Shape For The Battle
Ahead.
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