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Consumer Banking - BNK603 - VU Video Lectures

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Five Forces of Competitive Position, Business Model, Customer Interface, Core Strategy. Value Network, A Global CEO Study, IBM Global CEO Survey 2006.
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473 Views
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Profit Boosters, Competitors Lock-Out, Strategic Flexibility, Bank Business and Operating Model Dynamics, Bank Business Model, Bank Operating Model.
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419 Views
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Bank Business & Operating Model, Change in Financial Performance, Core verses Non-Core, Complexities of Transformational Programs, Non-Financial Companies threat to Banks.
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501 Views
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Consumer, Consumer Rights & Protection, Who is a Consumer?, What are Consumer Responsibilities?, Why Consumer Protection?, Sectoral Challenges Facing Citizen-Consumers in Pakistan, Policy Challenges Facing Consumers in Pakistan, Consumer Financial Protection Agency (CFPA) of USA, CFPA, Official Website.
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482 Views
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Key Issues In Consumer Banking, Challenges to Retail Banking in Pakistan, Operational Excellence in Banking, Price Bundling.
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448 Views
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Emerging Issues In Retail Banking, Technology Issues, Organizational Alignment, New Segmentation Approaches to Drive Product Innovation, New Approaches to Segmentation, Aligning the Organization with a Robust Segmentation Strategy.
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419 Views
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Structure Of Bank Credit Risk, Client Pyramid, Double-Loop Learning Matrix.
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482 Views
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Structure Of Bank Credit Risk, Client Acceptance and Anti-Money Laundering Policy, Recognition and Reporting of Suspicion, Bank’s Policy on Politically Exposed Persons (PEPs) Policy Rationale, Money Laundering and Terrorist Financing.
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450 Views
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Sbp Financial Stability Report 2007- 08, Factors responsible for the widespread popularity of consumer finance, Consumer Finance In Pakistan, A Food For Thought.
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525 Views
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Costing /Pricing Of Cb Products, Major Issues and Challenges, Future Outlook, Financial Position of the Household Sector, Personal Deposits, Investments in Equity Market, Investments in NSS, Regulatory Framework for Consumer Financing.
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483 Views
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Minimum Requirements For Consumer Financing, Pre-Operations, Regulation R-1 Facilities To Related Persons, Utilization of Clean Loans for Initial Public Offerings IPOs, Regulation R-2 Limit On Exposure Against Total Consumer Financing, Regulation R-3 Total Financing Facilities To Be Commensurate With The Income, Regulation R- 4 General Reserve Against Consumer Finance, Regulation R-5 Bar On Transfer Of Facilities From One Category To Another To Avoid Classification, Regulation R-6 Margin Requirements.
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457 Views
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Bank Schedule Of Charges, Guidelines for Standardization of ATM Operations, Guidelines for Dealing with Customer Complaints, What is a Grievance?, On line Credit Information Bureau (e-CIB), Redress Mechanisms for Consumer Complaints, Banking Courts for Recovery of Loans, The Payment Systems and Electronic Fund Transfers Act, 2007.
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422 Views
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Consumer Rights Commission of Pakistan, Pakistan Consumer Banking Landscape, High Interest Rate Spread, Variable Interest Rate, Increasing Inflationary Impact, Deteriorating Quality of Services, Unsolicited Financing, Lack of Consumer Education, Poor Information Disclosure Practices, Loosing Competitiveness in International Trade, Intimidating Recovery Practices, Weaknesses in Regulatory Framework.
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510 Views
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The Association Of Banks In Singapore, Complaints - Dispute Resolution Process, The Geography of Trust, Consulting and Professional-Service Firms.
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443 Views
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Growth Strategy In Retail Banking Structured Relationship Approach, Beyond “Product Push”, A Structured Approach, Five levels of maturity in the relationship approach.
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390 Views
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Growth Strategy In Retail Banking Structured Relationship Approach, Client Understanding and Segmentation, Product and Service Offerings, Organization Structure, Ways of Working, How to pinpoint your problem.
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427 Views
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Adapting tools to a relationship approach, A Multi-Channel Customer Experience, Alignment with a relationship approach, Benefits tracking through internal benchmarking, Growth Agenda in Financial Services Industry.
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570 Views
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Growth Agenda In Financial Industry, Six imperatives for the growth-orientated institution, Customers Come First, Invest time in careful planning and communication of strategies, Be realistic about where and how you want to grow, Get close to the customer, Use technology appropriately, Innovate in areas of strength.
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409 Views
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Capturing Consumer Finance Opportunities In Emerging Markets, Sizing Up the Market, Where’s the Catch, Assembling the Right Lending Capabilities, Economic Decoupling, Emerging Markets Are Not Borrowed Up To The Hilt, Markets Are Cheap Relative To Developed Markets, An Alternate View on Financial Innovation.
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427 Views
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India Consumer Banking Landscape.
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416 Views
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The Next 4 Billion Market Size & Business Strategy At The Base Of The Pyramid An Ifc/World Resources Institute Report (2007), A BOP Portrait, Some Additional Comments on BOP by World Economic Forum, Where does the BOP live.
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399 Views
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Market-Based Approach For Poverty Reduction, Growing Interest, Growing Success in BOP Markets, Moving towards a more hospitable environment for business, What BOP markets look like, BOP business strategies that work, New Perspectives --- Challenging Deep-Seated Beliefs, Affording Access Rather than Ownership, Monetizing Hidden Assets, Bridging the Gap in Public Goods through Private Enterprise, Scaling Out versus Scaling Up, Governing through Influence Rather than Authority.
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458 Views
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Financial Services Market Within Bop, The changing banking landscape, Technology as a driver, Remittances as a new tool for promoting growth.
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441 Views
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Reflection Time!, Bop Market New Approaches & Design Principles For Success (World Economic Forum Report), Create Life-enhancing Offerings, Tailor Products To Address Local Constraints And Emphasize Quality, Reconfigure the Product Supply Chain.
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408 Views
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Reflection Time, Educate through Marketing and Communication, Educate about product benefits, Aim for trust and identity in branding, Collaborate To Form Nontraditional Partnerships, Partner With Communities Rather Than Individuals, Create Incentives That Encourage Self-Governance, Share Capabilities And Knowledge, Unshackle the Organization to Help New Business Models Succeed, The Next Billion Banking Consumers. Laying the Groundwork.
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397 Views
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SBP Risk Management Guidelines.
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464 Views
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ERM: Development & Implementation Of “Integrated Approaches To Measure And Manage Risks Across The Enterprise.
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447 Views
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Sources For KRI’s, Ten Key Characteristics Of Effective Kris, ERM Reporting, CIBC, JP Morgan Chase.
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410 Views
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Risk Appetite, How Hungry Are You?.
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425 Views
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A Structured Approach To Establishing A Risk Appetite Statement.
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427 Views
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ERM At Asian Banks From Challenges To Strategies A Study By Asia Risk Management Institute (ARMI).
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451 Views
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Hire A Risk Expert, Establish A Training And Certification Program, Increase Compensation Of Risk Personnel, Conduct Industry Benchmarking Exercises, Set The Tone At The Top, Develop The Business Case, Revise Performance Measurement And Incentives.
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412 Views
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Service Management Breaking The Trade-Off Between Efficiency And Service.
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402 Views
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The Offering, Its Funding Mechanism, The Employee Management System, The Customer Management System.
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439 Views
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Why Bank Customer Experience Matters?
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356 Views
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Moments Of Trith In Retail Banking……Managing Customer Interations To Enhance Loyalty, Satisfaction & Share Of The Wallet.
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511 Views
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Food For Thought.
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405 Views
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Housing/Mortgage Finance In Pakistan.
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415 Views
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Product Features And Eligibility Criteria, Home Renovation Policy.
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378 Views
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Global Perspective On Managing Mortgage Profitability Retail Banks At A Crossrad In 2009 Principal Findings.
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369 Views
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Auto Financing/Leasing In Pakistan.
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417 Views
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SBP Operational Guidleins For Credit Cards Business In Pakistan.
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424 Views
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Building Consumer Trust In Retail Payments.
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381 Views
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Evolving Models Of RB Distribution Capitalizing On Changes In Channel Usage.
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398 Views
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Fit, Focused And Ready To Fight How Banks Can Get In Shape For The Battle Ahead.