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Total Quality Management -MGT510 (alt.code=MGMT510 - VU Video Lectures

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Overview Of Quality Management.
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Total Quality Management And Total Organization Excellence.
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Integrating People And Performance Through Quality Management.
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Fundamentals Of Total Quality And Raters View.
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Total Quality Management And Global Competitive Advantage.
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Total Quality Management And Planning For Quality At Office.
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Leaders In Quality Revolution And Defining For Quality.
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Taguchi Loss Function And Quality Management.
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WTO, Shifting Focus Of Corporate Culture, Organizational Model Of Management.
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History Of Quality Management Paradigms.
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Defining Quality, Quality Management And Links With Profitability.
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Learning About Quality And Approaches From Quality Philosophies.
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Total Quality Management Theories.
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Deming’s Philosophy And 14 Points For Management.
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Deming Cycle And Quality Trilogy.
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Juran And Crosby On Quality And Quality Is Free.
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Crosby’s Concept Of Cost Of Quality.
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Costs Of Quality And Return On Quality.
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Overview Of Total Quality Approaches.
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Business Excellence Models.
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Designing Organizations For Quality.
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Developing ISO QMS For Certification.
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ISO 9001(2000) QMS Management Responsibility.
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ISO 9001(2000) QMS (Clause # 6) Resources Management.
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ISO 9001(2000) (Clause # 7) Product Realization And Customer Related Processes.
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ISO 9001(2000) QMS (Clause # 7) Control Of Production And Services.
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ISO 9001(2000) QMS (Clause # 8) Measurement, Analysis, And Improvement.
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Quality In Software Sector And Maturity Levels.
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Installing An ISO -9001 QM System.
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Creating Business Excellence.
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Creating Quality At Strategic, Tactical And Operational Level.
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Big Q And Small Q Leadership For Quality.
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Strategic Planning For Quality And Advanced Quality Management Tools.
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Hoshin Kanri And Strategic Policy Deployment.
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Quality Function Deployment (QFD) And Other Tools For Implementation.
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Basic SQC Improvement Tools.
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How Quality Is Implemented? A Dialogue With A Quality Manager.
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Cause And Effect Diagram And Other Tools Of Quality.
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Statistical Process Control (SPC) For Continual Quality Improvement.
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Statistical Process Control.
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Building Quality Through SPC.
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An Interview Session With Officers Of A CMMI Level 5 Quality IT Pakistani Company.
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Teamwork Culture For TQM.
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Understanding Empowerment For TQ And Customer-Supplier Relationship.
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CSR, Innovation, Knowledge Management And Introducing Learning Organization.