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Business Communication - ENG301 - VU Video Lectures

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Why study business communication? Definition of Communication, Advantages of Communication in your Career, Communication & Global Market, Preparing Adequately, Cultural Diversity at work, Components of communication.
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919 Views
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Flow Of Communication, Internal Communication, Direction of flow within the organization, Various Aspects of External Communication.
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680 Views
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The Process Of Communication & Miscommunication, Sender / Encoder, Oral Communication, Inside Your Organization, Outside Your Organization, Receiver / Decoder.
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The Process Of Communication & Miscommunication, Sender / Encoder, Oral Communication, Inside Your Organization, Outside Your Organization, Receiver / Decoder.
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599 Views
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Barriers In Effective Communication /Communication Falloff, Semantic Barrier, Physical Barriers, Barriers Involving Values, Attitudes etc.
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580 Views
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Non- Verbal Communication, Four types of nonverbal messages, Analysing Nonverbal Communication, Paralanguage (Vocal Qualities).
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Non- Verbal Communication, Proximity (Use of Space), Artifacts, Environmental Factors.
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Traits Of Good Communication, Careful Creation of the Message.
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571 Views
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Principles Of Business Communication, Clarity.
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Correctness, Reminder, Conciseness, Courtesy.
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Consideration, Completeness, Concreteness.
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439 Views
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Intercultural Communication.
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Intercultural Communication , A Concept of Culture, An Intercultural Communication Model, Education, Social Norms, Individual Cultural Variables.
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510 Views
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Individual Cultural Variables, Food, Verbal and Nonverbal Communication, Process Of Preparing Effective Business Messages, Five Planning Steps.
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553 Views
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Process Of Preparing Effective Business Messages, Beginnings & Endings, Close Paragraph.
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The Appearance And Design Of Business Messages, Business Messages, Optional Parts Of The Letter.
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The Appearance And Design Of Business Messages, The layout of a Business Letter, Punctuation Styles, Modified Block Form (1), Parts of the Memorandum (1).
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Communicating Through Technology, Challenges to the organization Made by New Technologies, Defining Email, Using email, Electronic Media, Elements of a Good Online Writing Style, Other Communication Technologies, Teleconferencing, Editing an Online Document.
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Basic Organizational Plans, Basic Organizational Plans, Organization Plan Direct Request, Indirect or Inductive Organizational Plan, General Plan (Indirect), Basic Organizational Plans, Worksheet.
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443 Views
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Letter Writing, Analysis, Guidelines and Alternate Phrases, Guidelines.
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521 Views
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Letter Writing, Persuasive Requests, Replies to Inquiries, Replies to Persuasive Requests, Model Letters, Use the Good-News Plan for Recommendations.
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391 Views
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Letter Writing, Placing Orders, Organization Plan for Orders, Asking For Substitute Delivery, Refusing an Order, Delayed Shipment, Error in an Invoice.
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Letter Writing, Claim and Adjustment Requests, Granting Requests for Adjustment.
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Letter Writing, Writing Letters Refusing Adjustments, When the third Party is at Fault, Writing Credit Letters, Letter Asking Information, Letter Extending Credit, BUFFER.
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411 Views
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Letter Writing, Collection Letters, Statement of Account / Reminder, When The Buyer Is At Fault.
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507 Views
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Letter Writing, Sales Letters, Writing Solicited Sales Letters, An Offer of a Free Gift, Model Letters.
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376 Views
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Memorandum & Circular, Writing Memorandums, Organizational Plans, Circular.
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400 Views
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Minutes Of The Meeting, Preparing Minutes of Meetings, Preparing Minutes of Meetings, Producing the Minutes.
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473 Views
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Business Reports, Model Business Reports, Formal or Informal, Types of Reports, Analytical Memorandum Reports
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386 Views
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Business Reports, Letters Reports, Main Features of the Report, Organizational Plan For Short Informal Reports, Model Business Reports, A Report On Slow Sales and Rising Complaints.
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481 Views
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Business Reports, Parts of a Formal Report, Prefatory Parts, Synopsis or Executive Summary, Letter of Transmittal.
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599 Views
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Market Reports, Classification of Markets, Market Report, Model Market Reports, A Report on An Export – Marketing, World Commodity Reports, Market Terms, Proposal, Kinds of Proposal, Parts of Proposal, Equipment and Facilities.
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517 Views
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Job Search And Employment, Marketing & Sales, Find Career Counseling, Appropriate Organizational Approach.
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Resume Writing, The Chronological Resume, The Functional Resume, Relevant Skills, The Combination Resume, Career Objective or Summary of Qualification, Work Experience, Skills & Accomplishments, Resume Deception, Revise your Resume.
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396 Views
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Resume & Application Letter, Chronological Resume, Application Letters, Two Types of Job Letters, An Unsolicited Confident Opening, Solicited Application Letters.
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432 Views
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Job Inquiry Letter And Interview, Application Follow-Ups, Understanding the Interview Process, The typical Sequence of Interviews, Types of Interview, Interview Strategies.
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396 Views
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Process Of Preparing The Interview, Qualifications for the Job, Pre-employment Test.
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441 Views
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Oral Presentation, Presentation, The Three Step Oral Presentation Process.
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422 Views
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Oral Presentation, Completing oral presentation, Overcoming anxiety, Handling question responsively.
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480 Views
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Language Practice And Negotiation Skills, Language Practice, Negotiation Skills, Psychological barriers.
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Negotiation And Listening, Gather information that helps you, Listening.
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437 Views
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Thesis Writing And Presentation, Preparing The Proposal, What is Research, Fiction, Sections of a Thesis (Format).
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Thesis Writing And Presentation, Sections of a Thesis (Format), Literature Review, Data collection and Analysis Plan.
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483 Views
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Research Methodology, Research Perspectives, Research Types, Research Methods, Make Preliminary Choices, Format, How to Made Documents, In-Text Citations: The Basics, Electronic Sources.
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378 Views
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Research Methodology, Reference List: Basic Rules, Reference List: Author/Authors, Two or More Works by the Same Author in the Same Year, Reference List: Articles in Periodicals, Reference List: Other Print Sources, Reference List: Electronic Sources, Reference List: Other Non-Print Sources.