International business is all commercial transactions (private and governmental) between two countries.
Read more: MGT520 - International Business - Lecture Handout 01
Merchandise exports are tangible products (goods) manufactured in one country and sent out of that country to another one. Merchandise imports are tangible products (goods) brought in from another country.
Service exports and imports are international earnings that do not come from a tangible product which physically crosses a border. The company receiving payment is making a service export. The company paying is making a service import. Exports are goods and services produced in one country and then sent to another country. Imports are goods and services produced in one country and then brought in by another country. Information about exports and imports helps us to explain the impact of international business on the economy.
Foreign investment means ownership of foreign property is exchanged for a financial return (e.g., interest and dividends).
Read more: MGT520 - International Business - Lecture Handout 02
Firms tend to follow a pattern of increasing international involvement. Companies usually are initially reluctant to undertake international activity, but that reluctance diminishes as they become more experienced.
Initially, firms simply respond to international demand for their product. Later, they start planning how to best expand internationally.
Initially, firms use freight forwarders, customs brokers, and other external companies to help handle the details of international business. Later, once the firm has learned more about international operations, it will often perform these functions itself.
Firms usually begin international activities by either importing or exporting. These activities require no overseas investment and minimal commitment to international opportunities. As the rewards of international business become more apparent and foreign markets become more familiar, the firm may expand its international commitment and begin even producing some of its products abroad.
At first, companies will do business only in one or two other countries (usually countries nearby and with cultural similarities to the company’s home country). As time goes by and the company learns more, it will tend to expand its operations into more distant and varied location
Read more: MGT520 - International Business - Lecture Handout 03
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Improved information processing and communication allow firms to have better information about distant
markets and coordinate activities worldwide. The explosive growth of the World Wide Web and the
Internet provide a means to rapid communication of information and the ability of firms and individuals to
find out about what is going on worldwide for a fraction of the cost and hassle as was required only a
couple of years ago.
Improvements in transportation technology, including jet transport, temperature controlled containerized
shipping, and coordinated ship-rail-truck systems have made firms better able to respond to international
customer demands.
As a consequence of these trends, a manager in today's firm operates in an environment that offers more
opportunities, but is also more complex and competitive than that faced a generation ago. People now
work with individuals and companies from many countries, and while communications technology, with the
universality of English as the language of business, has decreased the absolute level of cultural difficulties
individuals face, the frequency with which they face inter-cultural and international challenges has increased.
Exports are goods and services produced in one country and then sent to another country. Imports are
goods and services produced in one country and then brought in by another country. Information about
exports and imports helps us to explain the impact of international business on the economy.
Read more: MGT520 - International Business - Lecture Handout 05
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Countervailing forces influence the conditions in which companies operate and their options for operating
internationally. Rivalries among countries, cross-national treaties and agreements and ethical dilemmas can
inhibit a firm’s quest for maximum global profits.
A. Globally Standardized versus Nationally Responsive Practices:
Trends that influence the worldwide growth in international business often favor the use of a global
strategy, i.e., standardization, thus capturing gains from economies of scale. On the other hand, a firm
may choose to use a multidomestic strategy, i.e., to be nationally responsive, thus increasing its
effectiveness by adjusting to the different conditions it encounters in the various countries in which it
operates.
B. Country versus Company Competitiveness:
At one time the performance of a country and that of its domestic companies were considered to be
mutually dependent and beneficial. However, many companies now choose to compete by seeking
maximum production efficiency on a global scale, even if it means moving production activities abroad. If
as a result high-value activities increase sufficiently in the home country, it will realize an economic gain; if
not, the country’s economic position will deteriorate. Countries continue to entice both domestic and
foreign firms to locate activities within their borders through regulations, on the one hand, and incentives
on the other.
C. Sovereign versus Cross-National Relationships:
Although governments act in their own self-interest, they may choose to cooperate with one another and
even cede limited sovereignty through treaties and other agreements.
Read more: MGT520 - International Business - Lecture Handout 07
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Political risk occurs when there is a possibility that the political climate in a foreign country will change in such a way that the operations of international companies in that country will deteriorate.
Types of political risk include government takeovers of property, operating restrictions, and agitation that damage the company’s performance. Such problems can be caused by changing opinions of political leadership, civil disorder, and changes in external relations (such as animosity between the home and host country governments.
If political actions are aimed only at specific foreign investments (e.g., a single foreign company), they are considered micro political risks. If they are aimed at a broad spectrum of foreign investors (e.g., when all foreign-owned private property was taken over by Cuba), they are considered macro political risks.
Some governments adopt an “individualistic paradigm” and keep intervention in the economy at a minimum. Others adopt a “communitarian paradigm” wherein the government plays a larger role in the economy. They thrive on a respected, centralized bureaucracy with a stable political party or coalition in power. If a U.S. firm moves from the United States (individualistic) to Germany, Japan, or South Korea (communitarian), it may have to develop new strategies for its relationships with government, suppliers, customers, and competitors.
Read more: MGT520 - International Business - Lecture Handout 09
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People from different cultures obtain, perceive, and process information in different ways; thus, they may also reach different conclusions.
People identify things by means of their senses in various ways with each sense. The particular cues used vary both for physiological and cultural reasons. [For example, the richer and more precise a language, the better one’s ability to express subtleties.]
Language represents a culture’s means of communication. In a low-context culture, people rely on firsthand information that bears directly on a decision or situation; people say what they mean and mean what they say. In a high-context culture, people also rely on peripheral information and infer meaning from things communicated indirectly; relationships are very important. [For example, while Germany is considered to be a low-context culture, Saudi Arabia is considered to be a high-context culture.
All cultures categorize, plan and quantify, but the ordering and classification systems they use often vary. In monochromic cultures (e.g., northern Europeans) people prefer to work sequentially, but in polychromic cultures (e.g., southern European) people are more comfortable working on multiple tasks at one time. Likewise, in some cultures people focus first on the whole and then on the parts; similarly, in idealistic cultures people will determine principles before they attempt to resolve issues, but in pragmatic cultures they will focus more on details than principles.
Read more: MGT520 - International Business - Lecture Handout 17
Every culture has a communication system to convey thoughts, feelings, knowledge, and information through speech, actions, and writing. Understanding a culture’s spoken language provides insight into why people think and behave in a certain way. Understanding a culture’s body language avoids unintended or embarrassing messages.
Read more: MGT520 - International Business - Lecture Handout 18
Companies Watch the Free Trade Trend, Hoping it will continue
Firms that operate internationally tend to benefit from freer trade. Shipments among subsidiaries and access
to foreign markets are made easier the more countries adopt free trade policies. There are many indications
that the current trend is toward freer trade; however, there are also some difficult issues ahead. Freer trade
tends to erode national sovereignty. The benefits of free trade may be unequally distributed between
developed and less developed economies. Such issues may have an impact on the progress toward freer
trade.
Read more: MGT520 - International Business - Lecture Handout 19
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In 1776, Adam Smith questioned the prevailing Mercantilist ideas on trade and developed the theory of Absolute Advantage. Smith reasoned that if trade were unrestricted, each country would specialize in those products in which it had a competitive advantage. Each country’s resources would shift to the efficient industries because the country could not compete in the inefficient ones. Through specialization, countries could improve their efficiency because 1) labor could become more skilled by repeating the same tasks, 2) labor would not lose time in switching among production of different products, and 3) long production runs would provide incentives for the development of more efficient working methods.
A country may have a natural advantage in some products because of climate or other natural resources (labor, minerals, etc.).
In manufactured goods, countries usually have acquired an advantage in either their product or process technology.
Figure 5.2 illustrates how the United States has an absolute advantage in wheat, while Sri Lanka has an absolute advantage in tea. By the U.S. specializing in wheat production and Sri Lanka specializing in tea production, the global production of tea and wheat can be increased.
Read more: MGT520 - International Business - Lecture Handout 21
Factor proportions theory states that countries produce and export goods that require resources (factors) that are abundant (and thus cheapest) and import goods that require resources in short supply. Thus, the theory focuses on the productivity of the production process.
Read more: MGT520 - International Business - Lecture Handout 22
The Heckscher-Ohlin theory of factor endowment is useful in extending the concept of comparative advantage by bringing into consideration a nation’s endowment and cost of factors of production. The theory holds that a country will tend to export products that utilize factors of production relatively abundant in that nation.
In countries with many people relative to the size of the available land, labor would be relatively (comparatively) cheap; thus those countries should concentrate on producing and exporting labor-intensive goods.
In countries where little capital is available for investment and where the amount of investment per worker is low, then low labor rates would also be expected. Again, those countries should concentrate on producing and exporting labor-intensive goods. (The fact that labor skills tend to vary across countries has led to international task specialization with respect to national production activities.)
Factor proportions analysis becomes complicated when the same product can be produced by different methods, such as with different mixes of labor and capital. Managers must consider the cost in each locale, based on the type of production that will minimize costs there.
Read more: MGT520 - International Business - Lecture Handout 23
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The political environment can have a dramatic impact on the operations of a firm. U.S. managers may be accustomed to a stable political system and a relatively homogenous population. This is often not true in other countries. A political system integrates the parts of a society into a viable, functioning unit. Sometimes that is a very difficult task. A country’s political system influences how business is conducted domestically and internationally.
Political risk occurs when there is a possibility that the political climate in a foreign country will change in such a way that the operations of international companies in that country will deteriorate.
Read more: MGT520 - International Business - Lecture Handout 25
A voluntary export restraint (VER) may have the same effect as a quota. In a VER, another country or countries agree to not export more than a certain quantity to another country or countries. VERs are usually only enacted when it is feared that a more restrictive tariff or quota will be levied unless exports are"voluntarily" reduced. In other words, the threat of retaliation encourages compliance.
Read more: MGT520 - International Business - Lecture Handout 26
There is probably no more effective pressure group than the unemployed, because no other group has the time and incentive to picket or write letters in volume to government representatives. By limiting imported goods, consumers are forced to consume more goods produced domestically. This helps boost domestic employment. However, placing restrictions on imports normally results in retaliatory tariffs by other countries. In such instances, domestic jobs related to exports may be lost. Even if import restrictions do increase domestic employment, there will still be costs to some people in the domestic society in the form of higher prices or higher taxes.
The infant industry argument holds that a government should guarantee an emerging industry a large share of the domestic market until it becomes efficient enough to compete against imports. However, governments have a hard time identifying which industries merit protection. Furthermore, protection for any particular industry means higher costs for local consumers, which can reduce the profitability of other domestic industries.
Read more: MGT520 - International Business - Lecture Handout 27
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The General Agreement on Tariffs and Trade (GATT) is a multilateral treaty designed to minimize trade barriers. GATT went into effect in 1948. It provided a forum for trade ministers to discuss policies and problems of common concern. GATT’s mission was adopted by the World Trade Organization (WTO), which replaced GATT in 1995.
Read more: MGT520 - International Business - Lecture Handout 29
The World Trade Organization (WTO) was founded in 1995, and is comprised of 146 member countries and 30 observer countries. The WTO has three primary goals: to promote trade flows by encouraging nations to adopt non-discriminatory and predictable trade policies, to reduce remaining trade barriers through multilateral negotiations, and to establish impartial procedures for resolving trade disputes among members.
One challenge facing the WTO is dealing with sectors of the economy such as agriculture and textiles that
most nations protect. Groups including the Cairns Group (a group of major agricultural exporters) have
pressured the WTO to ensure that the Uruguay Round policies dealing with agricultural trade are
implemented according to schedule. Similarly, developing countries are monitoring the dismantling of the Multifibre Agreement (MFA), which created a complex array of quotas and tariffs on trade in textiles and
apparel.
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Companies may accumulate foreign assets through acquisition (buying them) or by building these assets themselves.
In order to acquire a foreign asset, firms usually move capital from one country (often the home country) to the country where the newly acquired facility is located (the host country). Sometimes, if the firm already has operations in the host country, it can simply use revenues from host country operations to acquire another facility. In such instances, no international capital movement would occur.
Instead of buying an existing foreign operation, the investing firm might decide to build a new facility from scratch.
Reasons for buying: The investing company might wish to acquire a locally existing name brand, might
wish to avoid adding additional capacity to the industry, might wish to avoid having to hire and train new
workers. Furthermore, by buying an existing company, the investor avoids inefficiencies during the start-up
period and gets an immediate cash flow rather than tying up funds during construction.
Reasons for building: Companies often make investments where there is little or no competition, so
finding a firm to buy may be difficult. Furthermore, when acquiring a firm, the investor inherits all the
problems that exist in the firm. Finally, a foreign company may find local financing easier to obtain if it
builds facilities.
Read more: MGT520 - International Business - Lecture Handout 33
Diversification, internationally or otherwise, is often a means firms use to reduce risks.
Suppliers will often set up facilities near the firms they supply. Bridgestone decided to make automobile tires in the United States in order to continue selling to Honda and Toyota once those companies initiated U.S. production.
Firms in an oligopolistic industry often follow their competitors into other countries in order to avoid giving a competitor an advantage.
For example, during the early 1980s, the U.S. government instituted various incentives to increase the profitability of U.S. investment in Caribbean countries that were unfriendly to Castro’s regime.
Companies invest directly if they think they hold some supremacy over similar companies in countries of interest. The advantage results from a foreign company’s ownership of some resource—patents, management skills—unavailable at the same price to the local company. This edge is often called a monopoly advantage.
Read more: MGT520 - International Business - Lecture Handout 34
In contrast to the balance-of-payments effects, the effects of FDI on economic growth and employment should not be a zero-sum game because MNEs may use resources that were either underemployed or unemployed. The argument that both home and host countries can gain from FDI rests on two assumptions: (i) resources are not fully employed and (ii) capital and technology cannot be easily transferred from one activity to another.
Read more: MGT520 - International Business - Lecture Handout 35
There is probably no more effective pressure group than the unemployed, because no other group has the time and incentive to picket or write letters in volume to government representatives. By limiting imported goods, consumers are forced to consume more goods produced domestically. This helps boost domestic employment. However, placing restrictions on imports normally results in retaliatory tariffs by other countries. In such instances, domestic jobs related to exports may be lost. Even if import restrictions do increase domestic employment, there will still be costs to some people in the domestic society in the form of higher prices or higher taxes.
Read more: MGT520 - International Business - Lecture Handout 36
Nations encourage FDI in technology because it increases productivity and competitiveness.
Read more: MGT520 - International Business - Lecture Handout 37
The goal of GATT was to promote a free and competitive trading environment that benefits efficient
producers. To that end, GATT sponsored international negotiations, called “rounds,” to reduce trade
barriers (both tariff and nontariff). GATT successfully oversaw a reduction of tariffs from an average of
over 40% in 1948 to approximately 3% today, and promoted a dramatic increase in world trade.
To ensure that international trade is conducted on a nondiscriminatory basis, GATT follows the most
favored nation (MFN) principle which requires one nation to treat a second nation no worse than it treats
any third nation. Any preferential treatment that is extended to one country must be extended to all
countries. Thus, the principle implies multilateral rather than bilateral trade negotiation
Read more: MGT520 - International Business - Lecture Handout 38
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Prior to the implementation of the Euro (the single European currency), member countries moved to converge their economies by
Eleven countries adopted the Euro as of January 1999. The Euro will show up as an actual bank note (replacing individual currencies) in 2002. It is already widely used for a variety of no cash transactions.
Although Europe is moving closer together through the Euro and the Single Market program, it is still not as homogenous as the U.S. market. Differences in languages, cultures, and governments still splinter Europe, and the eventual addition of new countries will create even more divisions in the market. Companies need to develop a pan-European strategy without sacrificing different national strategies.
Read more: MGT520 - International Business - Lecture Handout 40
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Once companies decide to enter markets, they must then analyze data to determine their market potential in each country and their marketing mix to reach the potential.
To determine potential demand, managers first estimate the possible sales of the category of products for all companies and then estimate its own company’s market-share potential. In order to do so, they estimate per capita consumption and move it along a trend line as per capita GNP increases.
Once a company is operating in a country and estimates that country’s market potential, it must calculate how well it is doing there. Gap analysis is a method for estimating a company’s potential sales by identifying market segments it is not servicing adequately.
Read more: MGT520 - International Business - Lecture Handout 42
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This section highlights the international application of common product policies.
With a production orientation, companies focus primarily on production—either efficiency or high quality—with little emphasis on marketing. Such an approach is used internationally in commodity sales, passive exports (surpluses of domestic production), and foreign market niches that resemble the market at which the good was originally aimed.
Read more: MGT520 - International Business - Lecture Handout 44
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