Organization & Information Requirements, Size Of The Organization And Information Requirements, Small Organizations, Medium Sized Organizations, Large Organizations, Nature Of Business & Information Requirements.
Unique Attributes Of Organization, Organizational Structure Pyramid/Tall/Hierarchical, Hierarchical Organization, Organizational Structure, Culture Of The Organization, Management Styles, Authoritative, Participative, Mixed, Decision Making Approach, Sources Of Information In Organizations, Direction Of Information Flow.
Systems Vs. Procedures, Purpose Of Systems & Procedures, Data & Information, Data & Information, Manual Vs Computerised Information Systems, What Is Computer Based Information System (CBIS)?, Why Information Systems?, Emerging Global Economies, Transforming Industrial Economies, Transformed Business Enterprise, Emerging Digital Firms.
Types Of Systems, What Are Systems?, Components Of A System, Types Of Systems, Open-Loop System, Closed Loop System, Open Systems, Closed Systems, Level Of Planning, Strategic Planning For Information Resources (SPIR).
Data Mart, Online Analytical Processing (OLAP), Data Mining, Types Of Models Used In DSS, Physical Models, Narrative Models, Graphic Models, Mathematical Models, Knowledge / Intelligent Systems, Knowledge Support Systems (KSS) / Intelligent Systems, Components Of An Expert System.
CBIS From Functional View Point, Organizational Information Systems (OIS), Marketing Information Systems (MKIS), Benefits Of Marketing IS, Management Levels In MKIS, New Dimensions In MKIS, Key CRM Tasks, CRM Issues, Call Center.
Phases Of Decision-Making, Phases Of Decision-Making Process, The Intelligence Phase, The Design Phase, The Choice Phase, The Implementation Phase, Rational Individual Models Of Decision Making, Organizational Models In Decision Making.
Planning for System Development, Phases of IT planning, Models Used for System Development, Systems Development Life Cycle, Types of System Development Life-Cycle.
Systems Development Life Cycle, Project Lifecycle Vs. SDLC, Types Of System Development Life-Cycle Model, Costs Of Proposed System, Benefits From The Proposed System, Classic Lifecycle Model / Waterfall Model, Analysis Of Existing System, Elicitation Of Detailed Requirements.
System Design, Entity Relationship Diagram (ERD), Design Of The Information Flow, Design Of Data Base, Design Of The User Interface, Physical Design, Program Development, Procedures Development, Testing, Operations & Maintenance, Evaluating Waterfall.
Critical Success Factors (CSF), Sources Of Critical Success Factors, CSF Vs. Key Performance Indicator, Centralized Vs. Distributed Processing, Web Based Environment.
Audit Trails And Logs, Documentation, Audit Trails And Types Of Errors, Definition Of Audit, IS Audit, Parameters Of IS Audit, Risk Based Audit Approach.
Risk Management, Corporate Culture And Risk Management, Constituents Of Risk Management, Risk Management, Business Continuity Planning, Components Of BCP, Phases Of BCP, Incident Management, Business Impact Analysis (BIA), Recovery Strategies, Development Of Business Continuity And Disaster Recovery Plans, Monitoring.
Factors Encouraging Internet Attacks, Internet Security Controls, Firewall Security Systems, Intrusion Detection Systems (IDS), Components Of IDS, Web Server Logs, Web Security Audits, Digital Certificates.
Why E-Commerce?, Commerce Vs. E-Business, Business To Consumer (B2C), Electronic Data Interchange (EDI), E-Government, Other Forms Of E-Commerce, M-Commerce, E-Business Opportunities, E-Business IT Risks.
Importance Of Ethics In IS, Meaning Of Ethics, Ethical Challenges, Privacy And Ethics, Threats To Privacy, Electronic Surveillance, Data Profiling, Online Privacy And E-Commerce, Workplace Monitoring, TRIPS, Privacy Codes And Policies.