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MGT503-Princilpes of Management-Lecture Handout No 08

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ADMINISTRATIVE VIEW OF MANAGEMENT

The Administrative Management

It is a term used for those early-day contributors who developed and taught principles to be used by managers, both individually and collectively, to improve the performance of the overall functions of the organization

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MGT510 - Total Quality Management - Lecture Handout 41

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Building Quality through SPC

Statistical Process Control

  • Capable processes also must be controlled
  • SPC distinguishes 2 types of variability
    • Normal (Random) Variability
    • Abnormal (Structural) Variability

SPC requires the use of Statistics